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This
Update works only with NEC Retail & Bulk
drives, not with OEM releases. OEM means part of a full PC package or
external USB or FireWire variant of this burner. For OEM products contact
directly your dealer, distributor or manufacturer of PC- or USB/ Firewire- package for service, support and firmwareupdates.
You can update from Firmwareversion 4.21, 4.22, 4.23 & 4.24.
(this update isn`t compatible to 2.21, 2.22,
2.23 or 2.24!).
You can verify your current installed firmware with NERO InfoTool:
http://www.nero.com
Pls note following instructions for update
procedure:
(in problem case) Update in Windows
"Safe Mode"
(in
problem case) Under Windows 2000 & XP login as
administrator
(in
problem case) Update without DMA mode, under Windows XP
& 2000 in the device manager - "IDE ATA/ ATAPI controllers",
you can switch from DMA to PIO mode
Disconnect all external USB/ FireWire devices.
Deactivate virusscanners, active desktop programs
and packetwriting agents
Do not turn off power during the updating process.
Note: Warranty will be lost during false updating procedure, especially
unofficial modified firmwares were used before.
In such cases we could not offer you a solution any more. You have to repair it by cost then.
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INSTALLATION: After unzipping file
pls. double click on "ND6500A_v4.25.exe"
file,
follow instructions. After, you have
to reboot your system.
If you have problems after updating your drive use following steps:
1.Deinstall all your burnsoftware(s), also cleanup
registry, e.g. registry cleaner can be found here http://www.nero.com
2.Update your mainboard driver(s). Contact
manufacturer of your mainboard/ PC package for
newest one.
3.Reinstall and update your
burnsoftware.
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To be on the safe side, you can also update drive by our service partner
Euro Point external. You have to send drive to the following adress:
Euro Point Communication GmbH
Sign: Firmwareupdate
Seligenstädter Straße 100 - Halle
41
DE-63791 Karlstein
a. M.
Pls. do not forget to mark delivery note with sign
"FIRMWAREUPDATE".
The price for update procedure is brutto 45,25 EUR*,
contains following:
-firmwareupdate: 25,00 EUR(netto)
-shipment costs* 14,00 EUR*(netto)
(*can increase to foreign countries)
You can check status of procedure by this phone number 0049-(0)6188-954-3600.
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